Privacy Policy


This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at Occals.com, or the Occals mobile application (collectively, “Occals Platform”) made available by Occals Technologies Private Limited (“Occals”, “Company”, “we”, “us” and “our”), a private company established under the laws of India having its registered office at E-115, UNIT NO-8 LOWER GROUND FLOOR, KALKAJI DELHI South Delhi DL 110019 INDIA.

The terms “you” and “your” refer to the user of the Occals Platform. The term “Services” refers to any services offered by Occals whether on the Occals Platform or otherwise. Please read this Policy before using the Occals Platform or submitting any personal information to Occals. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

YOUR CONSENT

By using the Occals Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Occals Platform.

POLICY CHANGES

We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy, we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Occals Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.

LINKS TO OTHER WEBSITES

The Occals Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Occals shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Occals Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

INFORMATION WE COLLECT FROM YOU

Device Information: In order to improve your app experience and lend stability to our services to you, we may collect information or employ third party plugins that collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, mobile network information, installed applications on device and phone state. The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the Occals Platform;

Delivery charges


Our Occals Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites. Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:

  • Authenticating users;
  • Remembering user preferences and settings;
  • Determining the popularity of content;
  • Delivering and measuring the effectiveness of advertising campaigns;
  • Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.

A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics. To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.

We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the Occals Platform and use our Services, as well as when you visit other online sites and services. Please see our Cookie Policy for more information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies.

Delivery Periods and Methods


  • The delivery will be done slots wise the customer can order the product till mid night 2am maximum.
  • If Customer placed order before 12 mid night the product will be delivered next day as per the selected slot between 6am- 8am / 8am- 10am / 10am- 12 noon.
  • Example – Rahul ordered at 11 pm on 1st December and selected 8am – 10 am slot (order will be delivered on 2nd December at his door step between 8am-10 am)
  • Customers ordering after 12 mid night- 2 am , for them products will be delivered the very next day as per there selected slots
  • Example – Rahul order at 1am on 2nd December and selected 6am-8am slot (order will be delivered on 3rd December at his door step between 6am-8am)
  • - Payments methods will be Debit Card/ Credit Card / net banking / UPI / UPI Wallets.

Delivery time and Tracking


  • Once the order is placed, the customers will be updated about the order confirmation and at what time it is dispatched and in how much time it will be delivered.
  • Tracking of the products is available on the application for all the customers


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